L2 Business Administration

Apprenticeship Aims

The aim of this Apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a business and administration workforce who have the skills, knowledge and competencies to support business systems, processes and services and who can contribute to making businesses more efficient and productive.

Business Administrators are responsible for supporting their team in all secretarial tasks such as organising files, maintaining records, arranging meetings, typing up documents and liaising with internal and external stakeholders of the business.


This apprenticeship framework is level 2.


12 Month duration – Assessor workplace visit every 2/3 weeks to complete L2 Diploma & Functional Skills (if applicable)

Who would benefit?

Main objectives

  • Build a competent business administration workforce, providing organisations of all sizes across all sectors the staff needed to increase productivity and efficiency.
  • Tap into the skills and talents of a diverse population by providing a flexible entry route into a career in business administration.
  • Equip individuals with the skills, knowledge and experience needed to undertake business administration roles in a range of business settings.
  • Provide apprentices with an opportunity to develop the skills, knowledge and experience they will need to progress to roles with additional responsibilities and onto further and higher education, if they wish to do so.


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